Privacy

Track'd Privacy Policy

Last updated: February 1, 2026

We collect the minimum data required to run Track'd. This policy explains what we collect, why we collect it, and how you can control it.

Google user data

Data accessed

  • Basic Google profile info (name, email, profile photo, and a unique account ID) for sign-in.
  • OAuth tokens that grant access to Google services you explicitly connect.
  • Additional Google data only if you grant extra scopes (for example, Google Fit activity or workout data if you choose to connect it).

Data usage

  • Authenticate you and create or secure your Track'd account.
  • Sync connected Google data to power app features you enable.
  • Provide customer support, account recovery, and security protections.

Data sharing

  • We do not sell Google user data.
  • We share it only with service providers that help us operate the app (hosting, analytics, email), under strict confidentiality and solely to provide Track'd.
  • We do not use Google user data for advertising or to train generalized AI/ML models.

Data storage & protection

  • Data is encrypted in transit (TLS) and stored with access controls and least-privilege access.
  • OAuth tokens and identifiers are stored securely and never shared publicly.
  • We do not store your Google password.

Data retention & deletion

  • We retain Google user data only while your account is active or as needed for the service.
  • You can request deletion at privacy@trackd.uk. We delete data within 30 days unless a longer period is required by law.
  • You can revoke Google access at any time from your Google Account security settings.

Data we collect

  • Account data: name, email, and authentication credentials.
  • Usage data: workouts, habits, goals, and activity logs you enter.
  • Device data: basic device and browser metadata for security and performance.
  • Payment data: handled by Stripe; we store customer IDs and billing status, not card numbers.

How we use your data

  • Provide and improve the Track'd product experience.
  • Generate insights and personalized coaching responses.
  • Send transactional emails (e.g., account updates, billing notices).
  • Maintain security, prevent abuse, and comply with legal obligations.

Data sharing

We do not sell your data. We share data only with trusted providers (e.g., Stripe for billing and email providers for transactional messages) strictly to operate the service.

Data retention

We retain your data while your account is active. You can request deletion at any time.

Your rights

  • Access or export your data.
  • Correct inaccurate data.
  • Delete your account and associated data.

Contact

Questions? Email privacy@trackd.uk.

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